Terms of Service

1. Acceptance of Terms

By accessing, browsing, or using the "If It Ain't Dutch, It Ain't Much" website, services, or purchasing any products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

Agreement Scope

• Website Usage: All interactions with our portal and digital services
• Merchandise Purchases: All transactions for Dutch heritage products
• Event Attendance: Participation in underground Amsterdam techno events
• Communications: All correspondence and customer service interactions

2. Service Description

"If It Ain't Dutch, It Ain't Much" provides:

Digital Services

• Mystery Portal: Access to exclusive Dutch-themed content and experiences
• Account Management: Personal dashboards for tracking orders and preferences
• Community Features: Interaction with fellow Dutch mystery enthusiasts
• Newsletter & Updates: Information about new products and events

Physical Products

• Heritage Apparel: Windmill and tulip-inspired clothing and accessories
• Collectibles: Limited edition Dutch cultural artifacts
• Mystery Items: Surprise products revealed upon purchase

Event Services

• Underground Techno Events: Exclusive Amsterdam electronic music experiences
• VIP Access: Premium event experiences and backstage access
• Cultural Tours: Guided explorations of Dutch mysteries

3. User Accounts & Access

Account Creation

To access certain features, you must create an account by providing:

• Valid email address
• Secure password meeting our requirements
• Accurate personal information
• Agreement to these terms

Account Responsibilities

• Security: Maintain confidentiality of login credentials
• Accuracy: Keep account information current and truthful
• Unauthorized Use: Immediately report suspected security breaches
• Age Requirements: Must be 18+ or have parental consent

Access Levels

• Basic Access: Standard portal browsing and shopping
• Premium Access: Exclusive content and early product releases
• VIP Access: Underground events and special experiences

4. Prohibited Conduct

Users must not engage in any of the following prohibited activities:

Technical Violations

• Hacking, cracking, or attempting to breach security measures
• Using automated tools to access or scrape our services
• Attempting to reverse engineer our software or systems
• Uploading viruses, malware, or malicious code

Content Violations

• Posting illegal, harmful, or offensive content
• Impersonating other users or entities
• Violating intellectual property rights
• Sharing false or misleading information

Commercial Violations

• Reselling event tickets without authorization
• Using our services for unauthorized commercial purposes
• Circumventing payment systems or fees
• Creating multiple accounts to abuse promotions

5. Intellectual Property

Our Intellectual Property

All content, designs, logos, trademarks, and intellectual property on our platform are owned by "If It Ain't Dutch, It Ain't Much" or our licensors, including:

• Website design, graphics, and user interface
• Product designs and artwork
• Brand names, logos, and slogans
• Written content, images, and multimedia
• Software, code, and technical implementations

User-Generated Content

By submitting content to our platform, you grant us:

• Non-exclusive right to use, modify, and display your content
• Permission to use content for marketing and promotional purposes
• Right to remove content that violates our guidelines

Permitted Use

• Personal, non-commercial use of our content
• Sharing our content with proper attribution
• Fair use for educational or review purposes

6. Purchases & Payments

Payment Terms

• Accepted Methods: Credit cards, PayPal, Apple Pay, Google Pay
• Currency: Prices displayed in EUR, USD, or GBP
• Processing: Payments processed securely through encrypted systems
• Authorization: Payment authorization required before order fulfillment

Pricing & Availability

• Prices subject to change without notice
• Limited edition items available while supplies last
• Promotional pricing may have restrictions
• Tax calculations based on shipping address

Refund Policy

• Merchandise: 30-day return policy for unused items
• Event Tickets: Refunds available up to 48 hours before event
• Digital Content: No refunds unless required by law
• Processing Time: 5-10 business days for approved refunds

7. Event Terms & Conditions

Event Access

• Valid ticket required for entry to all events
• Age restrictions may apply (18+ for most events)
• Government-issued ID required for verification
• Right to refuse entry for safety or security reasons

Event Conduct

• Respect for other attendees and venue staff
• Compliance with venue rules and local laws
• No recording or photography without permission
• Responsible alcohol consumption where permitted

Event Changes

• Events may be postponed, relocated, or cancelled
• Lineup changes may occur without notice
• Weather-related cancellations covered by refund policy
• Force majeure events may affect event availability

8. Disclaimers & Limitations

Service Disclaimers

Our services are provided "as is" without warranties of any kind. We disclaim:

• Warranties of merchantability or fitness for particular purpose
• Guarantees of uninterrupted or error-free service
• Responsibility for third-party content or services
• Liability for user-generated content

Limitation of Liability

To the maximum extent permitted by law, our liability is limited to:

• The amount paid for specific products or services
• Direct damages only (no consequential or punitive damages)
• Replacement or refund at our discretion